Syarat

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Syarat

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Your car, our care.

Your car, our care.Your car, our care.Your car, our care.

Your car, our care.

Your car, our care.Your car, our care.Your car, our care.

Privacy Policy

Privacy Policy

Effective Date: June 28, 2026

1. Introduction

Welcome to Syarat, operated by Tasleh ("Company," "we," "our," or "us").

Syarat is an automobile service platform that connects users with vehicle service providers, including independent mechanics, registered garages, employees, and freelancers for automotive-related services.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By using Syarat, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Company Information

Company: Tasleh

Application: Syarat

Country of Operation: State of Kuwait

Privacy Contact Email: alkhuder.tech@gmail.com

3. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Full name
  • Email address
  • Phone number

Vehicle Information

We collect vehicle-related information necessary to provide requested services, including but not limited to:

  • Vehicle make
  • Model
  • Year
  • Registration details (if provided)
  • Other vehicle information you choose to submit

Location Information

With your permission, Syarat collects your device's GPS location while you are requesting or receiving services. Location information is used to:

  • Match you with nearby service providers
  • Provide roadside assistance
  • Dispatch towing services
  • Improve navigation and service accuracy

We do not collect continuous background location unless required by your device during an active service request.

4. Services Offered

Syarat provides access to automotive services including:

  • Car wash
  • Oil change
  • Tire services
  • Roadside assistance
  • Towing
  • Vehicle inspection
  • Repairs
  • Garage bookings
  • Mobile mechanics
  • Additional automotive services offered through the platform

5. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process service requests
  • Match you with appropriate service providers
  • Coordinate appointments
  • Process payments
  • Send booking confirmations
  • Provide customer support
  • Improve our services
  • Prevent fraud and misuse
  • Comply with legal obligations

6. Payments

Payments are processed securely through MyFatoorah.

Syarat does not store your debit card or credit card information.

Payment information is handled by MyFatoorah according to its own privacy and security policies.

7. Service Fees

Syarat may charge service or booking fees for facilitating automotive services through the platform.

Applicable fees are displayed before payment is completed.

8. Sharing Your Information

We only share your information when necessary.

Your information may be shared with:

  • Independent mechanics
  • Registered garages
  • Authorized employees
  • Freelance service providers
  • Payment processors (MyFatoorah)
  • Government authorities when legally required

Service providers receive only the information necessary to complete your requested service.

We do not sell your personal information to third parties.

9. Push Notifications

Syarat may send push notifications regarding:

  • Booking confirmations
  • Service updates
  • Mechanic arrival notifications
  • Payment confirmations
  • Account security alerts
  • Important service announcements

You may disable push notifications at any time through your device settings.

10. Data Security

We implement appropriate technical and organizational security measures designed to protect your information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

11. Data Retention

We retain your personal information while your account remains active and for as long as necessary to:

  • Provide our services
  • Resolve disputes
  • Enforce our agreements
  • Comply with legal and regulatory obligations

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

12. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request a copy of your personal data
  • Request deletion of your account and personal information, subject to legal or contractual obligations

To exercise these rights, contact us at:

alkhuder.tech@gmail.com

13. Children's Privacy

Syarat is available to users of all ages.

Where required by applicable law, parents or legal guardians are responsible for supervising the use of the application by minors.

If we become aware that personal information has been collected in violation of applicable law, we will take reasonable steps to remove such information.

14. Third-Party Services

Our application uses the following third-party service:

  • MyFatoorah (payment processing)

Each third-party service operates under its own privacy policies.

15. International Data Transfers

Your information may be processed or stored using secure cloud infrastructure or service providers located outside Kuwait where permitted by applicable law.

We take reasonable measures to ensure appropriate protection of personal information during such transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective upon posting the updated version within the application or on our website.

Continued use of Syarat after changes become effective constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Tasleh

Email: alkhuder.tech@gmail.com

State of Kuwait

18. Acceptance

By creating an account or using Syarat, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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